The Redemption Reference number can be found at the top centre of the Redemption letter you received with your NAN® OPTIPRO® order from 9.9 Mega Campaign on Lazada/Shopee.

Go to My Orders -> View All Orders

Click on your NAN® OPTIPRO® Order

You will find Order No. before the View Order Summary & also inside your Order Summary

Go to My Purchases -> View Purchase History

Click on the NAN® OPTIPRO® Order

You can find the order number under Order ID

Please upload the following:

• Completed Redemption Letter (page 1)

• Please upload the Lazada or Shopee Order purchase with the Order number or Order ID indicated (please see Question 2 or 3 above)

Delivery will be made by courier and arranged for within 14 days upon your redemption form submission

We can arrange for assembly of the tricycle at a cost of $15 before delivery. However, the tricycle will not fit back into the packing box after assembly.

You can choose to select assembly option on the Redemption Form. 

You can contact us or whatsapp us at 9643 6880 or email us at nestle_redemption@j-kidz.com.